Many of you know that every two years in May, MCO Open Enrollment occurs. This is the time that Ohio employers can choose the Managed Care Organization (MCO) they’ll work with for the next two years, and beyond. 

If you’re reading this and Spooner Medical Administrators, Inc. (SMAI) isn’t your MCO, now’s the time to move on possibly the best business decision you’ll make this year. Especially if you work with Spooner Inc. as your TPA, having SMAI as your MCO really opens the lines of communication between both parties. SMAI's team is ready to schedule a call, Zoom, or in-person meeting with you anytime through May 26. Click here to send them a message, or give them a call. 

Remember, MCO Open Enrollment only comes around every two years and only lasts four weeks. If you’re on the fence, it may be time to take a chance. Switching MCOs costs nothing, but when claims are managed poorly from a medical perspective - you’ll feel the sting down the road in your BWC premiums. Additionally, bi-weekly management calls and customizable reports can help you feel like you’re never out of the loop with what’s happening in your claims. Speaking of staying informed - SMAI's proprietary web-based software allows you create and run customized reports 24/7, report a claim at any hour, search in-network providers, and even create multiple  company logins with different restrictions and access levels. 

If you’re reading this and you’re already a client of Spooner Medical Administrators, thank you! We truly value your partnership and hope that our level of care is visible in every claim we handle for your business, no matter how complicated or simple. We don’t mass market during MCO Open Enrollment, and the referrals you provide to us are invaluable. If you love working with us, consider recommending us to a colleague in your industry, or even business owners you’ve met through networking and trade organizations. Your referrals are the best compliment we could possibly receive.