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Category: General

Preparing for Cold and Flu Season

Posted By Brandy King
September 24, 2024 Category: General

The official start of flu season is considered October, but colds, seasonal flu, COVID and other viruses have already started circulating in and out of the workplace.  The CDC and other organizations have conducted surveys showing how illness impacts the workplace. The medical journal Vaccine reports that the flu virus alone causes over 100 million missed workdays per year, which translates to roughly $16.3 billion in earnings. While employers may not be able to prevent contagious illness at work, there are plenty of measures that can be taken to reduce the spread of germs.  Remember how anti-bacterial items were everywhere you turned during the peak of the COVID pandemic? There’s no reason to stop doing that. Especially during cold and flu season, we strongly encourage employers to take measures to reduce the spread of germs. Making things like hand sanitizers, anti-bacterial wipes and sprays, and tissues is always a good idea. Place anti-bacterial wipes near high-tough areas like postage machines, break rooms, copiers, etc.  Prioritize handwashing. Make sure handwashing is accessible to all employees, and that restrooms and kitchen areas are stocked with soap and either paper towels or a hand dryer.  Offer a voluntary, no-cost onsite vaccine clinic for employees, or provide information about how and where they can receive free vaccines for things like seasonal flu and current COVID variants. Check with your local occupational health facilit

A Fond Farewell for an Exceptional Claims Professional

A Fond Farewell for an Exceptional Claims Professional

Posted By Brandy King
April 26, 2024 Category: General

We’re very lucky to have not only low turnover, but to have employees who choose to spend the majority of their career with Spooner’s family of companies. At the end of April, we’ll be bidding farewell to one of those long-term employees, Sue Ridge. After serving as a claims examiner for hundreds of Spooner Inc clients over the years (47 years, to be exact), Sue will be retiring. We miss her already, but we wish her the very best in enjoying the years to come. We celebrated her career with us last week at J. Liu in Worthington, Ohio.  Cheers, Sue! Congratulations on your

2024 Holy Day

2024 Holy Day

Posted By Brandy King
April 26, 2024 Category: General

For several years, Spooner Risk Control has sponsored The College Hoops Holy Day of Obligation, (because if College Basketball was a religion, the first day of the NCAA Men’s Tournament would be a Holy Day of Obligation). Officially it began in 1996, but a lower-key version of it had been celebrated for several years prior with Steve Spooner and some of his former co-workers. Every year, Holy Day raises money for a local family in need. This year, the event raised money for the Telgkamp Family. Sam Telgkamp is 27 years old and has been diagnosed with ALS (Lou Gehrig’s Disease). The total of $5,200 raised will help ease the financial burden on Sam and her family as she battles this disease. Sam was just beginning her career as a Child Advocate for Nationwide Children’s Hospital when she was diagnosed.  Her father, Dan, is the Junior High Mariemont Girls Soccer Coach and an assistant coach for the Mariemont High School Girls Lacrosse Team in the Cincinnati area. The Spooner family of companies is proud to be part of this annual

Heat-Related Illness Prevention

Heat Related Illness Prevention

Posted By Brandy King
April 26, 2024 Category: General

OSHA has established a National Emphasis Program (NEP) on heat-related illness prevention, which addresses heat-related hazards in the workplace. They believe this NEP (which they’re working to make a permanent standard) is necessary because of the statistics surrounding heat-related illnesses and injuries. There are over 3,500 work-related heat illness cases reported annually, with 43 of them being fatalities (BLS average 2017-2021).   The program went into effect on April 8, 2022, and is a nationwide enforcement initiative allowing OSHA to proactively inspect workplaces for heat-related hazards across general industry, maritime, construction, and agriculture operations. It applies not only to employers who operate outdoors (e.g., construction, farming, landscaping), but to indoor operations as well (e.g., manufacturing, warehousing, transportation, etc.). In fact, the list of targeted industries includes over 70 NAICS codes.   The NEP emphasizes the importance of employers providing access to water, rest, and shade (or escape from heat sources), as well as adequate training and acclimatization schedules for new and returning employees. The program also establishes “heat priority days” when the heat index is expected to be 80°F or higher, prompting OSHA inspections within certain industries.    The first step toward compliance is a multi-faceted assessment of your operations and environment to determine risk levels. This includes f

Are Ohio Employers Required to Provide Time Off to Vote?

Are Ohio Employers Required to Provide Time Off to Vote

Posted By Brandy King
October 19, 2023 Category: General

The short answer is yes, but here are some additional details that may answer any lingering questions.  Ohio Revised Code (O.R.C.) Section 3599.06 provides employees a “reasonable amount of time” away from work to perform their civic duty of voting on election day. This is a bit subjective, so take into consideration whether or not there have been long lines during previous elections in your area. Most employees don’t need a whole day, or even a half day. Plan on giving some extra cushion for employees who may not live near your worksite, as their polling location will likely be closer to their residence.  Additionally, O.R.C. states that employers may not: •    terminate or threaten to terminate an employee for taking reasonable time off to vote •    refuse to allow an employee to serve as a poll worker on election day •    insist that an employee accompany them to a polling location •    use any indirect force or threats to prevent staff from voting or compel them to refrain from voting  Employers are not required to pay hourly employees for this time away, but also may not deduct voting time from hours worked for salaried

OSHA Renews Focus on Crystalline Silica for Some Industries

OSHA Renews Focus on Crystalline Silica for Some Industries

Posted By Brandy King
October 19, 2023 Category: General

OSHA is supporting their National Emphasis Program (NEP) on respirable crystalline silica with an initiative focused on manufacturers and wholesalers of brick, stone and related construction materials (NAICS codes 327991 and 423320). This prioritizes inspection efforts for employers in these industries, with each area office in Regions 1- 8 required to perform a minimum of five programmed inspections over the next 12 months. Region 5 encompasses all of Ohio, and Ohio itself has four regional offices (Cleveland, Columbus, Cincinnati and Toledo) spanning the state.  Respirable crystalline silica is 1/100th the size of a grain of sand, and exposure to it has been linked to silicosis, obstructive pulmonary disease, cancer, and other lung diseases. OSHA Administrator Doug Parker stated that workers in the aforementioned industries are reporting severe difficulty breathing, which limits their ability to work, at times resulting in total disability, or even fatality. The initiative also gives authority to local and regional OSHA offices to develop local or regional emphasis programs if they’re justified by relevant data.  If you have questions or concerns about your company’s compliance with the Respirable Crystalline Silica standard, contact your Spooner safety rep, or Spooner’s safety department at

Is Your Open Enrollment Process Coordinated or Chaotic?

Is Your Open Enrollment Process Coordinated or Chaotic

Posted By Brandy King
October 19, 2023 Category: General

There’s a good chance your company is using an electronic benefits module provided by your payroll processor to handle enrollments, deductions, and payments. These add-ons make enrollments a breeze and should automate a great deal of the employee communication, meaning HR isn’t tasked with reaching out to employees who haven’t completed enrollment, or who have a discrepancy in their enrollment choices. All of these applications are designed with most of the same features and capabilities. Not unlike the payroll processor itself – the differences are usually noticeable in the level of service, support, and communication the employer receives.  Employee benefits are often a major pain point for HR and management teams. They’ve already been mulled over for months by the time employees receive enrollment materials. The enrollment window is very time-sensitive, and communication between the employer, their broker, carriers, and payroll provider are essential during this timeframe. Typical enrollment windows are between two and four weeks, so any delays responding to employee issues or questions during enrollment can make things more chaotic than usual.   If communication (either electronic or human) has been a problem in your past open enrollments, consider examining the source of the problem – and how much you’re being charged by your payroll processor for a service that may not be a strong point for them. If having your ow

2024 Group Rating & Group Retro Enrollment

2024 Group Rating  Group Retro Enrollment

Posted By Brandy King
October 19, 2023 Category: General

If your business isn’t enrolled in a savings program for the coming 2024-2025 BWC policy year, you’ll want to get the ball rolling ASAP!  Two of the most highly-favored programs are Group Experience Rating (usually called Group Rating, or just “Group), and Group Retrospective Rating (often referred to as Group Retro or Retro). They’re both great programs that can boast savings over 50% for some policyholders, and the difference between them is fairly simple.  Group Rating is like a coupon – you receive the discount upfront, and pay lower premiums throughout the year. The maximum discount is 53% off of BWC’s base rates, which only applies to policies with zero or very few losses in their experience period.  Group Retrospective is more like a mail-in rebate. You pay the sticker price to BWC for premiums, and are rebated following the end of that policy year based on how your pool performed. Refunds can total close to 50% under the most optimal conditions.  Something to keep in mind: TPAs can advertise any Group Retro refund up to and including 63%, even if their pools have never achieved that. A maximum refund is uncommon, and nearly unheard of over the last couple of years due to eroding refunds due to changes within BWC. Recent changes have us hopeful that the program will begin yielding better refunds, but even still - a 63% refund in Group Retro is only achieved if there were no losses within that

Updates to OSHA Recordkeeping & Reporting

Posted By Brandy King
July 20, 2023 Category: General

Beginning January 1, 2024, OSHA will require employers in certain high-hazard industries with over 100 employees to submit data from Forms 300 and 301 in addition to their 300A by March 2 each year. For those not familiar, Form 300 is a log of work-related illnesses and injuries, and Form 301 is a corresponding form with incident reports that should match up with Form 300. OSHA will also be updating NAICS codes used in Appendix A, which lists the industries required to submit Form 300A. They’ll also be adding an Appendix B, which will state the industries required to now submit Forms 300 and 301. OSHA administrator Doug Parker stated in a press release that this is a big step in helping the administration understand the safety and health problems that workers face. He noted that OSHA will use the data for “interventions involving strategic outreach and enforcement to reduce injuries and illnesses in these high-hazard industries.” If you have questions or concerns about OSHA reporting, or your organization’s safety policies and procedures, please contact Spooner’s safety team at

2 Hour Safety Training Deadline

2 Hour Safety Training Deadline

Posted By Brandy King
June 14, 2023 Category: General

If your company participated in Group Rating or Group Retro during the 2022 policy year (July 1, 2022-June 30, 2023) and had a claim during the green year(s), you’re required to complete two hours of safety training by June 30, 2023. Please be sure to complete and submit the training certificates to your team at Spooner (or your TPA, if you’re not a Spooner client). If you’re unsure if you need to complete this training, reach out to your client services manager. The training doesn’t have to be completed in person – so there’s still time to meet the requirement by participating in one of BWC’s online courses.  Here are some details on fulfilling the two-hour training requirement, per the Ohio BWC website.   Two-hour Training Options  A variety of training sources are available for you to fulfill this requirement. They include the following offered through BWC’s Division of Safety & Hygiene:  Education and Training Services Center courses Ohio Safety Congress & Exposition (OSC) safety education sessions  Safety council seminars, workshops, or conferences featuring a safety topic that are at least two hours long (Safety council monthly meetings do not qualify.) Guidelines for courses offered through non-BWC training forums  The group sponsor, third-party administrator, or an independent source can sponsor a course, provided it meets the two-hour criteria.  The topic must be workp

Red Flags in Workers' Comp Claims

Red Flags in Workers Comp Claims

Posted By Brandy King
June 14, 2023 Category: General

One of the things our team prides themselves on is identifying potential issues early on in workers’ compensation claims. Some of these can be so obvious that the employer will clue us in during the initial contact, but some are a bit more nuanced – and that’s where our expert claims examiners come in. Most people handling workers’ comp for a business know that a Friday afternoon or Monday morning injury is a little suspicious, even more if there were no witnesses.  However, there are other scenarios that employers may not consider relative to the validity of a claim, and it’s our job to gather that information and educate our clients on how to handle it. Here are a few examples of details that sound our alarms, both early on in the claim, and as it progresses.  Claimant is hostile about answering any questions regarding the accident, or provides very vague answers. Immediate representation by an attorney. The details (like date, time and place of accident) are unknown or can’t be recalled.  Late reporting of the injury. Not everyone seeks medical treatment right away, but an incident report (with witness statements) should be completed even if first aid isn’t needed. The statute of limitations in Ohio is 12 months from DOI. If witness statements don’t corroborate the claimant’s story or are all different, that could be another red flag.  Claimant can’t be reached - never answers the phone, or a

MCO Open Enrollment Wrap Up

MCO Open Enrollment Wrap Up

Posted By Brandy King
June 14, 2023 Category: General

We’d like to sincerely thank all of the Ohio employers that chose Spooner Medical Administrators, Inc. (SMAI) as their MCO during MCO Open Enrollment last month, as well as those loyal clients who chose to remain with our MCO. SMAI continues to experience sustainable, organic growth, thanks to the partnerships we have with Chambers of Commerce, trade organizations, associations, and simply by word of mouth.  SMAI has grown in both policies assigned and claims managed, and was also one of only four MCOs to see a net growth during Open Enrollment. They've also been the only MCO to grow every Open Enrollment since 1997. The team at SMAI is excited to begin building partnerships with the hundreds of new employers that moved to Spooner Medical Administrators this year.   Thanks for putting your faith in us, Ohio businesses! We can’t wait to meet even more new customers when the next Open Enrollment rolls around in

2023 EMR and Rate Publication

2023 EMR and Rate Publication

Posted By Brandy King
April 21, 2023 Category: General

Along with the potential base rate increase we discussed in another article, Ohio employers will soon be receiving additional details for the 2023 policy year. Sometime over the next 60 days, businesses will get a letter from BWC confirming EMR and Group Rating discounts effective 7/1/23. Most businesses assume whatever Group Rating discount they were offered when they signed up over the summer and fall of 2022 was locked in, but that’s not the case. Group Rating is never a guarantee - the number you’re given is always an estimate.  Your Experience Modification Rate (EMR) impacts rates, program eligibility, and for some companies – the success rate of RFPs. General contractors and large corporations (like GM, Honda, AK Steel, etc.) will often require subs or anyone working on their property to maintain an EMR of 1.0 or lower. While the EM Cap program will lower your published EMR to 0.99, those with industry experience often know that it’s not organic. If a high EMR is affecting your company’s success, there are more cost-effective options outside of EM Cap and other BWC programs.  Please reach out to our team of experts if you have any questions or concerns when receiving these notifications from

Do I Need to Hire a Safety Professional?

Do I Need to Hire a Safety Professional

Posted By Brandy King
February 20, 2023 Category: General

  It’s always important to have an easily-accessible and competent safety management resource, whether it’s a full-time member of your staff or a trusted third-party consultant.  For some companies, an internal Safety or EHS Manager is just as essential as their Operations or Finance Manager.  Other companies, such as those in relatively low-hazard industries, can sometimes get away with assigning safety as a secondary duty to internal staff.  Those multiple-hat-wearing employees should have a decent grasp of basic safety management concepts and a solid understanding of the OSHA standards applicable to their operations.  They will often seek the expertise of, and work in tandem with, a third-party safety consultant for periodic efforts such as compliance audits, program development, OSHA inspection assistance, or anything else that might be out of their wheelhouse. If you’re considering the addition of a safety professional to your team, the list below might help shed some light on your situation.  Or, maybe your company is one of many that hasn’t yet realized that this applies to you!  Either way, take a moment to reflect: Consider your size and industry: companies with 200+ total employees – especially in a higher-hazard industry, such as in OSHA’s list of NAICS codes covered by the Injury/Illness Recordkeeping Rule – should already have an internal Safety Manager. The hazards posed to empl

2022 Ohio BWC Year in Review

2022 Ohio BWC Year in Review

Posted By Brandy King
December 12, 2022 Category: General

After a three-year hiatus, Ohio Safety Congress has finally scheduled an in-person return! This three-day event is scheduled for March 8-10, 2023, and is free to all Ohio BWC state-fund employers. The keynote address and several other sessions will be livestreamed online during the event. This is one of our favorite events, and we’re excited to see you all there! Reinstated Safety Intervention Grant Program – $3 to $1 match on safety investments is back. More here!  Safety Council rebates finally returned! The program transitioned to virtual meetings in March 2020 and a hybrid option was offered for the 2021 policy year, but they also did away with the premium rebate benefit during those two policy years. Now that the program has returned to 100% in person, virtually any private or public state fund employer can earn a 2% premium rebate for attending at least ten meetings each policy year.  The Substance Abuse Recovery Program is funded by millions that the DeWine administration committed toward helping Ohio employers hire, manage and retain employees in recovery. The funds can be used to reimburse employers for employee drug testing (with some caveats), training, and related policy development. As Governor Mike DeWine begins his second term in 2023, he’ll have a new Chief of Staff in Stephanie McCloud, formerly the Administrator (CEO) for Ohio BWC. John Logue will succeed her as the Administrator next year. Logue currently serves as

Ohio BWC Substance Abuse Recovery Program

Ohio BWC Substance Abuse Recovery Program

Posted By Brandy King
April 20, 2022 Category: General

Last year, over 5,000 Ohioans died from a drug overdose – a number that has quietly increased since the COVID-19 pandemic began. The drugs behind the overdoses are all over the map, from fentanyl to methamphetamines. There is no denying that addiction is a public health crisis. With our state being an unfortunate hotspot of this type of activity, most of our lives have been touched by it in some way – as family members, as friends, and even as employers and co-workers. Not only can it be heart-breaking, but drug and alcohol abuse also costs American employers as much as $100 billion dollars each year in lost productivity, injuries, increased healthcare costs and costs associated with backfilling positions. Gov. Dewine has committed millions of dollars to helping Ohio businesses hire, manage and retain employees who are in recovery. The Substance Abuse Recovery and Workplace Safety Program will be administered through Ohio BWC and ADAMHS (Alcohol, Drug Addiction and Mental Health Services). The funds will go toward reimbursing employers for associated costs like policy development & review, employee & supervisor training, and drug testing. This is available to all state-fund employers in Ohio (reporting payroll and paying premiums to BWC), whose policies are in good standing. Participating employers will also gain access to Better You, Better Ohio – a cost-free wellness program typically only accessible to employers of certain sizes and industries.

TPA Shopping and Ohio BWC Program Enrollment For the Savvy Buyer

TPA Shopping and Ohio BWC Program Enrollment For the Savvy Buyer

Posted By Brandy King
June 09, 2021 Category: General

  Even though the 2021 BWC policy year won’t start until next month (7/1/21), we’re already getting out quotes for 2022 Group Rating and Group Retro programs. It can be hard to feel like a savvy buyer when it comes to workers’ comp in Ohio, but Spooner would like to share some pointers for how to understand the timeline and choose the best partner.   If you’re thinking of changing your partner for Group Rating or Group Retro, be sure not to complete the renewal that your current TPA sends this summer. Most employers don’t realize that signing a form and cutting a check in June 2021 will obligate them to stay with their current TPA through June of 2023. Make sure your accounting team is aware of this, too. We’ve seen too many unhappy customers of other TPAs get trapped this way.  Are you under the impression that because you’re a member of XYZ Chamber of Commerce, you have to utilize their partner for workers’ comp programs? Not the case. The sponsoring organization frames it that way because there’s money on the table.  For example, if you are an XYZ Chamber member (who is partnered with Sedgwick) and you want to leave Sedgwick, XYZ Chamber makes less money. Naturally, they want you to stay with Sedgwick and may even advise you can’t get that discount outside of their partnership. This is patently false. Most TPAs have access to all of the same Group Rating and Group Retro programs for

OSHA Publishes New Final Rule on Injury Tracking and Data Submission

Posted By Admin
October 23, 2016 Category: General

OSHA published a new rule on Injury Tracking and Data Submission, which will require the majority of workplaces to start submitting their injury / illness data to OSHA on an annual

Open Enrollment: How to select the MCO that's right for your company

Open Enrollment: How to select the MCO thats right for your company

Posted By Admin
October 23, 2016 Category: General

Open enrollment is very short and companies have many factors to consider. The decision employers make now to stay with their current MCO or change will impact them for

Prospective Billing True-Up Report for Private Employers in the State Fund

Posted By Admin
October 23, 2016 Category: General

There are a few important updates Spooner Inc. wanted everyone to be aware of as we move into the 2016 premium policy year and get ready for the first

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