Spooner MAI's best practice of "one point of contact" helps lower the workers' compensation costs by ensuring that every treatment and payment is medically appropriate for each claim.
We strongly feel that establishing one point of contact is beneficial both to the employer and the employee as they can develop a good working relationship with the employer and provide a professional and trusting relationship with the worker.
Once we get a new employer, we do assign that one point of contact immediately so that they're aware. They introduce themselves and get to know that employer for better communication and a more efficient process.
Establishing one point of contact is just one of our many best practices here at Spooner MAI, if you would like to learn more about our best practices, check out this blog.
If you are interested in learning more about how Spooner MAI can help you lower workers' compensation costs while ensuring your workers can return to work safely and quickly, contact us today!