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Spooner Medical Administrators, Inc. One Point of Contact

Reduce Costs of Workers Compensation 

Spooner MAI's best practice of "one point of contact" helps lower the workers' compensation costs by ensuring that every treatment and payment is medically appropriate for each claim. 

We strongly feel that establishing one point of contact is beneficial both to the employer and the employee as they can develop a good working relationship with the employer and provide a professional and trusting relationship with the worker. 

Benefits of One Point of Contact 

  • Claims analyst fully understands employers Return to Work Policy.
  • Leads to better communication from treatment facilities and physicians.
  • Injured worker develops trust with Claims Analyst accepting treatments ideas that will get them back to work sooner. 
  • Claims Analyst is living the claim every day with the employer and injured workers


Once we get a new employer, we do assign that one point of contact immediately so that they're aware. They introduce themselves and get to know that employer for better communication and a more efficient process. 

Learn More About Workers Compensation with Spooner MAI

Establishing one point of contact is just one of our many best practices here at Spooner MAI, if you would like to learn more about our best practices, check out this blog.

If you are interested in learning more about how Spooner MAI can help you lower workers' compensation costs while ensuring your workers can return to work safely and quickly, contact us today!

 

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